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    Care and support

    Care and support so everything keeps running

    We look after stores and websites after launch: updates, backups, small edits, hosting, e-mail records and legal documents. One contact and a known monthly cost.

    Pricesfrom €39 / mo
    • Store care from €49 a month
    • WordPress care from €39
    • Legal documents from €249

    Pricing

    What you can order

    Prices are final; we are not VAT-registered in Slovakia.

    Monthly store care

    We watch orders, checkout, payments, tracking and feeds and report problems the same day. Shoptet, Upgates, Shopify and WooCommerce.

    • Strážca 49 €
    • Rast 149 €
    • Pro 299 €
    from 49 €Choose a plan

    How we work

    From the first call to results

    1. 01

      Onboarding

      We check the store or website and note what needs fixing.

    2. 02

      Regular care

      Updates, backups, speed and error checks according to your plan.

    3. 03

      Requests

      Small edits within the hours in your plan, bigger ones with an estimate first.

    4. 04

      Monthly summary

      What we did, how many hours are left and what we recommend next.

    FAQ

    Frequently asked questions

    What's included in monthly store care?+

    Depending on the plan: error and speed checks, small edits, help with add-ons and a regular summary. Plans are listed in the price list.

    Do unused hours expire?+

    Hours apply to the given month. If you regularly don't use them, we'll recommend a smaller plan.

    Why do our e-mails land in spam?+

    Usually SPF, DKIM or DMARC is missing or misconfigured. We set them up and check that mail from your store and company reaches the inbox.

    Contact

    Let's go through it together

    Tell us what you're working on. We'll get back to you and suggest how to proceed.

    Bc. Oliver Olšavský, COO

    Bc. Oliver Olšavský

    COO

    +421 911 541 875 ahoj@gaelta.com

    Mon - Fri: 9:00 - 17:00 CET

    Free intro call
    Marek Kučera, CEO & Founder

    Behind Gaelta

    Marek Kučera

    CEO & Founder

    I started Gaelta after years of running my own e-shops, so I know what it's like to pay for ads that don't sell. If something isn't right, or you just want advice, write to me directly.

    marek@gaelta.com
    What can we help you with?